Terms and Conditions

Welcome to the T-Dex Industry website. These Terms and Conditions govern your use of the Site and the services provided by T-Dex Industry. By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site.

1. Use of the Site: The Site is intended for individuals and businesses interested in Quality Paints and Building Supplies. By accessing or using the Site, you acknowledge that you are using it for lawful purposes and will not engage in any unauthorized activities.

2. Intellectual Property: All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of T-Dex Industry or its suppliers and is protected by copyright laws. You are prohibited from using, reproducing, distributing, or modifying any content without prior written consent from T-Dex Industry.

3. Privacy: Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy to understand how we handle your data.

4. Links to Third-Party Sites: This Site may contain links to third-party websites for your convenience. T-Dex Industry is not responsible for the content, accuracy, or practices of these linked sites. Clicking on these links is at your own risk.

5. Disclaimer of Warranties: This Site and its content are provided "as is" without any warranties of any kind, either express or implied. T-Dex Industry does not warrant the accuracy, completeness, or reliability of the content or materials provided on the Site.

6. Limitation of Liability: T-Dex Industry shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or any content provided therein. This limitation applies even if T-Dex Industry has been advised of the possibility of such damages.

7. Modification of Terms: T-Dex Industry reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site after such changes implies your acceptance of the modified Terms and Conditions.

8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

At T-Dex Industry, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect: We may collect personal information such as your name, contact details, billing address, and payment information when you interact with our Site. Additionally, we may collect information about your interactions with our products and services.

2. How We Use Your Information: We use your information for various purposes, including processing your orders, providing customer support, improving our products and services, and communicating with you about promotions and updates.

3. Data Security: We implement a range of security measures to protect your data from unauthorized access, disclosure, or alteration. We use encryption technology to safeguard your sensitive information during transmission.

4. Disclosure to Third Parties: In certain instances, we may share your information with third parties to fulfil your orders, such as payment processors and shipping companies. We ensure that these third parties have appropriate safeguards in place to protect your data.

5. Cookies: We use cookies to enhance your browsing experience on our Site. Cookies are small text files that are stored on your device and help us understand your preferences and usage patterns. You can adjust your browser settings to manage cookies.

6. Your Choices: You have the right to access, correct, update, or delete your personal information. You can also choose to unsubscribe from our marketing communications at any time.

7. Children's Privacy: Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Policy: We may update our Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on our Site with the effective date.

9. Contact Us: If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at [contact information].

Returns Policy

At T-Dex Industry, we want to ensure that your experience with us is exceptional. If you're not completely satisfied with your purchase, here's our Returns Policy to guide you:

1. Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Items that are damaged or not in their original condition may not be eligible for a refund.

2. Timeframe: You have 15 days from the date of purchase to initiate a return. After this period, we may not be able to process your return.

3. Return Process: If you wish to initiate a return, please contact our dedicated customer service team. They will provide you with detailed instructions on how to proceed.

4. Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, a credit will be applied to your original method of payment.

5. Shipping Costs: The cost of shipping returns is typically the responsibility of the customer, unless the return is due to a defective or incorrect item that was shipped to you.

6. Exchanges: At this time, we do not offer direct exchanges. If you need a different item, we recommend initiating a return and placing a new order for the desired item.

7. Contact Us: If you have any questions about our Returns Policy or need assistance with a return, please don't hesitate to contact our customer service team at [contact information]. We're here to help!

Cookies Policy

This Cookies Policy explains how T-Dex Industry uses cookies and similar technologies on our website. By continuing to use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies: Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us enhance your browsing experience and provide valuable insights into how our website is used.

2. Types of Cookies: We use both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them.

3. Why We Use Cookies: Cookies enable us to offer you a personalized and efficient browsing experience. We use them to remember your preferences, analyse website traffic, and improve our website's functionality.

4. Managing Cookies: You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if you disable cookies.

5. Third-Party Cookies: We may use third-party services such as Google Analytics and social media plugins that utilize cookies. These third parties have their own privacy policies and cookie usage practices. We recommend reviewing their policies for more information.

6. Changes to this Policy: We may update our Cookies Policy to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the effective date.

7. Contact Us: If you have any questions about our Cookies Policy or how cookies are used on our website, please contact us at Unit 19, Cumberland Avenue Park Royal, London NW10 7RT , Phone: +44 208 965 9296.